Privacybeleid

Privacy and cookies

General

XXL Caribbean respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. We use your information to process orders as quickly and easily as possible. For the rest, we will only use this data with your permission. XXL Caribbean will not sell your personal information to third parties and will only make it available to third parties involved in processing your order.

Use of name and address details

XXL Caribbean uses the collected data to provide its customers with the following services: If you place an order, we need your name, email address and delivery address to process your order.
With your permission, we use your data to inform you about the development of the website and about special offers and promotions. If you no longer wish to receive this, please let us know by sending an email.
To make shopping at XXL Caribbean as pleasant as possible, we store your personal data and data relating to your order and the use of our services with your permission. This allows us to personalize the website and recommend articles that you may find interesting. In your XXL Caribbean account we store information such as your name and address, telephone number, e-mail address and delivery details, so that you do not have to enter this for every new order.
Data about the use of our site and the feedback we receive from our visitors help us to further develop and improve our site.

XXL Caribbean does not sell your data. XXL Caribbean will not sell your personal information to third parties and will only make it available to third parties involved in processing your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data. Your personal information is safe with XXL Caribbean. We appreciate the trust you place in us and we will therefore handle your data with the utmost care. Your data will be protected and treated confidentially at all times.

SMS Marketing

By entering your telephone number you agree that we can occasionally send you text messages. This may include updates about your order (when it has been shipped or delivered, etc.) and offers from XXL Caribbean.

If you no longer wish to receive text messages from us, you can unsubscribe by clicking 'unsubscribe' in the text message or contact customer service directly and we will unsubscribe you immediately.

Cookie Policy

The XXL Caribbean webshop uses different types of cookies. For example, we use functional cookies to ensure that the webshop functions properly and analytical cookies to offer you an optimal user experience in our webshop. We also place tracking cookies to tailor the content of advertisements to your preferences. View our cookie policy here. By clicking agree you accept our cookie policy.

What is a cookie?

A cookie is a small file that stores your preferences for our website on your computer, tablet or smartphone. On a subsequent visit, the website can look up that information again and use it for a better experience on the website.

What are cookies needed for?

We use cookies for various purposes. For example, we use functional cookies that are necessary for the website to function properly. We also use analytical cookies to gain insight into the traffic on our website and to make the website more user-friendly. We also use social media cookies that are used when you want to log in via Facebook or share a product on your social media page. Finally, we use tracking cookies to gauge your interests and to show you a personal offer that is most relevant to you.

Does a cookie know who I am?

No, cookies do not record personal information such as your name, address, age or other personal information. Cookies only remember your preferences and interests based on your surfing behavior.

What types of cookies does XXL Caribbean use?

1. Functional cookies

Functional cookies make it possible to retrieve information from previous visits during a follow-up visit. In practice, this is used to keep track of, among other things, that you are logged in, in which language you wish to visit the website and which country you prefer for delivery.

Functional cookies are necessary for our webshop to function properly: for example, they keep track of what is in your shopping cart during the ordering process.
 

Google Tag Manager

We use Google Tag Manager to place and manage cookies on the website. The Google Tag Manager tool is not a cookie and does not record any personal information. The Google Tag Manager Tool is only used to manage the cookies we use correctly.

Privacy statement:  Google Tag Manager
 

CloudFlare

CloudFlare works as a kind of filter between the website visitor and the server on which the website runs. When CloudFlare detects a visit that shows malicious patterns, it is blocked, so that you as a visitor and we as a webshop are not in danger. Using Cloudflare makes the website safer and faster. Cloudflare uses personal information only for its own purposes and will never show, sell or otherwise share it with third parties.
 

2. Analytical cookies

Analytical cookies collect anonymous information about how our website is visited and how website functions are used. Such information allows statistical data about the use of the website to be collected by Google Analytics and we can subsequently analyze and improve the operation of the website.

Analytical cookies contain a unique number and do not contain any personal data. These cookies are therefore not used to recognize you personally. The anonymous data obtained is only used to improve the website.
 

Google Analytics

Purpose: Google Analytics collects anonymous, static data about the use of the website with the aim of optimizing the website for a better user experience.

What is shared? Google shares anonymous data with third parties.

Privacy statement:  Google analytics

 

3. Cookies for Social Media
 

Social media cookies make it possible to log in via social media and share products on your social media page. Cookies are required for this link to work. Social media cookies also keep track of which products you view on our website so that you can then show a personal offer in your news overview tailored to your preferences.
 

Facebook

Purpose: the purpose of social media cookies is to enable you to log in with a social media account. In addition, these cookies ensure the proper functioning of the 'share on social media' buttons. Finally, these cookies keep track of which products you view on our website so that you can then show a personal offer in your news overview. Without these cookies you will miss out on personal offers.

Privacy Statement Facebook


Instagram

Purpose: These cookies keep track of which pages you view. This way we can show relevant advertisements and offers via Instagram. Without these cookies you will miss out on personal offers.

What is shared? Instagram shares anonymous data with third parties.

Privacy Statement Instagram


Twitter

Purpose: You can share information from our website via Twitter. Cookies are required for this button to work.

What is shared? XXL Caribbean only shares encrypted data with Twitter.

Privacy statement Twitter

 

Google+

Purpose: You can share information from our website via Google+. Cookies are required for this button to work.

What is shared? XXL Caribbean only shares encrypted data with Google+.

Privacy statement Google+
 

4. Tracking cookies (for personal preferences and advertisements)

Squeezely

We use the Squeezely customer data platform for purchasing advertisements. The Platform allows us to buy, sell and analyze advertisements, including interest-based advertisements and advertisements based on real-time bidding. The platform also offers applications for optimizing website content and sending commercial emails. With the help of tracking cookies, it is possible for XXL Caribbean to show relevant advertisements without having to submit additional information or constantly seeing the same information. We also use these cookies not to bother you with advertisements that are not relevant to you or to not bother you with advertisements for products you have recently purchased.

What is shared? XXL Caribbean only shares data that is kept in a non-aggregated form by Squeezely.

Privacy statement Squeezely

5. Google Tag Manager

We use Google Tag Manager to place and manage cookies on the website. The Google Tag Manager tool is not a cookie and does not record any personal information. The Google Tag Manager Tool is only used to manage the cookies we use.


Would you rather not have cookies?

If you prefer not to receive cookies, you can adjust your preferences in your browser at any time. To do this, open your browser settings and view your cookie preferences in your privacy or security settings. After deleting your cookies, your preference settings for our webshop will be lost. It is possible that you will still see advertisements from XXL Caribbean after deleting cookies, but not all advertisements that XXL Caribbean uses are related to cookies. Changes to your cookie settings only affect the device and browser used on it. Do you use multiple devices or browsers? Then repeat the action(s) on each device and in each browser to delete cookies.

Data leak reporting obligation

As of January 1, 2016, a reporting obligation for data leaks applies due to an amendment to the Personal Data Protection Act (Wbp). A data breach is a breach of the security of personal data. XXL Caribbean uses various techniques to protect personal data and no data leaks have occurred in the past. If a data breach does occur in the future, XXL Caribbean will report this to the supervisory authority within 72 hours of discovery to discuss an action plan.

Right to be forgotten

Under the General Data Protection Regulation (GDPR), the right to be forgotten (or the 'right to be forgotten') means that, if a consumer so requests, XXL Caribbean must delete their personal data in a limited number of cases. If a consumer wants to exercise the right to erasure of data under the GDPR, the webshop is obliged to comply if:
 

  • the consumer's personal data are no longer necessary for the purpose for which they were collected or processed;

  • the consumer withdraws consent to the processing of his data and there is no other legal basis for the processing;

  • the consumer objects to the processing and there is no other legal basis for processing the data;

  • the personal data have been processed unlawfully;

  • the deletion of the data is necessary to comply with legal obligations within the European Union or the Member State.

 

After the consumer has submitted a request for deletion, we will assess and process it within four weeks. If you would like to invoke this right, please send an email to xxlcaribbean@gmail.coom  and indicate which data you want to delete.

 

XXL Caribbean has a legitimate interest in retaining some data to which we are legally obliged. This concerns invoice data that is interwoven in the accounting.